Interflow-AI:
Streamline your submission and approval workflows through advanced automation
The City of Baltimore operates as an independent city separate from any county, functioning with both city and county governmental powers. The municipal government is organized under a mayor-council system, with the mayor serving as chief executive and a 14-member City Council providing legislative oversight.
Baltimore delivers a comprehensive range of services to its approximately 585,000 residents through various departments and agencies. These include the Baltimore Police Department, Baltimore City Fire Department, Department of Public Works (managing water, wastewater, and solid waste services), Department of Transportation (overseeing streets, traffic, and parking), and the Department of Housing and Community Development.
The city also operates Baltimore City Public Schools as a separate system, maintains an extensive park system through the Department of Recreation and Parks, and provides health services through the Baltimore City Health Department.
Additional city agencies handle finance, human resources, planning, law enforcement oversight, and various permitting and regulatory functions. The municipal government faces ongoing challenges including infrastructure maintenance, public safety, fiscal management, and service delivery efficiency, while working to modernize operations and improve responsiveness to citizen needs.
Quick statistics
- Around 17,000 city employees
- Interflow-AI user since 2024
- 600 Interflow-AI users
- 60 concurrent users during work hours
- More than 62,000 processed submissions
- More than 113,000 related documents, indexed and available to search
Usage details
- More than 130 departments
- 307 submission category – transaction type pairs
- 14,000 stored vendor / supplier information
- 11,000 city addresses
- 3200 project information
- 13,000 contract information
Custom integration
Baltimore City Capital Agencies utilize Oracle Primavera Unifier as their contract management software. All contracts, change orders, amendments, and tasks are created and approved within Unifier. Upon approval by review agencies, the details of these contracts are synchronized with Interflow-AI through a custom UDR structure. This synchronization facilitates the seamless submission of contracts, their details, and documents to Interflow-AI, making them ready for processing by the Board of Estimates.
Custom integration
Vendors, contracts, projects, tasks, solicitations, funds, expenses, and revenue account synchronization with Workday assists agencies and the Board of Estimates in utilizing accurate data to construct submission details. By ensuring up-to-date data without human intervention between systems, we enhance data integrity and foster trust in systems across all levels of accounting and management.