How it works
interflow-ai empowers users to efficiently monitor submission status, conduct comprehensive reviews, provide approvals, attach essential documents, send emails, generate reports, and perform various other functions in one easy to use user interface.
Process
Submission
The process begins with the submission of a request or application by a municipal department, during which the applicant department completes required forms, attaches supporting documentation, and provides all necessary information to initiate the formal review and decision-making process.
Initial Review
Once the submission is received, it undergoes a thorough review by the designated department (s) within the municipality. During this review process, staff members verify the completeness and accuracy of all submitted materials, conduct necessary research or technical analysis to assess feasibility, and systematically evaluate the submission against applicable municipal regulations, zoning policies, safety standards, and departmental guidelines to determine its compliance and merit.
Conditional Approval or Rejection
Based on the findings of the initial review, the submission receives either a conditional approval or rejection determination. In cases of conditional approval, the applicant is formally notified in writing of specific conditions, additional documentation requirements, or corrective actions that must be satisfied before final approval can be granted, along with deadlines for compliance. In cases of rejection, the applicant receives detailed written notification explaining the specific reasons for denial, citing relevant regulations or deficiencies, and outlining available appeal processes or alternative pathways for re-submission if applicable.
Compliance Check
Once the submitting department has addressed and satisfied all specified conditions or requirements, the submission proceeds to a compliance verification stage where municipal staff conduct a comprehensive check to confirm that all modifications, supplementary documentation, and corrective measures fully align with relevant municipal regulations, building codes, environmental policies, and departmental guidelines before advancing to final decision.
Approval or Rejection
Following the completion of the compliance verification, the submission receives a final determination of approval or rejection. If approved, the submission is officially documented in municipal records and forwarded to the next department in the workflow chain (such as permitting, licensing, or implementation) along with all relevant documentation and compliance confirmations. If rejected at this stage, the responsible department provides the applicant with a comprehensive written explanation detailing the specific compliance failures or regulatory conflicts, along with information about available recourse options including appeals procedures or requirements for resubmission.
Closure
Once all procedural steps have been completed and all departmental requirements have been fulfilled, the submission is formally closed in the municipal tracking system, and the applicant receives official written notification of the final outcome, including any approved permits, licenses, or authorizations, relevant reference numbers for future correspondence, and information about ongoing obligations or next steps for implementation if applicable.